We value your business and sincerely appreciate you placing your trust in us to provide you the best customer experience. That is why we have a "Love It or Your Money Back Guarantee."
If for any reason you are not satisfied with your purchase, please contact us for a full refund of your purchase price.
To claim your satisfaction guarantee, please follow these instructions:
- Email us at firstname.lastname@example.org
- Use the subject line "Guarantee"
- Provide your order number (sent by email at time of purchase)
- Give a brief description of the the issue with your purchase
We will issue a full refund within 3 business days. Please note that your bank or credit card may take 3-4 business days to process the credit back to your account.
We may ask a few questions regarding any negative experience you have. This is only meant to improve our products and order processing going forward. We appreciate any and all feedback.
Once again, thank you for placing your trust in us! We look forward to hearing from you.
Bayside Studio Support Team